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Feedback

FEEDBACK ON MLAS LANDLORDS AND AGENTS

If you are renting a property from a MLAS Landlord or Agent we would love to hear your feedback.  You can comment by:

Email:  talk@mlas.org.uk

Phone: 0121 288 2008*

*Please note: This number is a voicemail service. Calls are picked up on a daily basis and responded to promptly. Please leave a message with your name, contact phone number and what your enquiry is about and we will return your call as soon as possible.

Or write to the address available HERE

Please ensure that you include:

  • Your contact information
  • Address of the property you are renting or commenting on
  • Your landlord
  • MLAS Registration number (if known)

YOUR RIGHTS AS A TENANT

You have rights as a tenant, whether you’re a private individual or a student. For example, landlords MUST put your deposits in a recognised deposit scheme, and will have to pay you back three times your deposit if they fail to do so.

Further information on what to expect as a tenant is available in the Homestamp Guide – READ THIS FIRST 2014 – and you can gain further advice from your local Citizen’s Advice Bureau.

There’s also a range of useful organisations you can contact on our USEFUL LINKS page.