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Feedback

FEEDBACK ON MLAS LANDLORDS AND AGENTS

If you are renting a property from a MLAS Landlord or Agent we would love to hear your feedback.  You can comment by:

Email:  talk@mlas.org.uk

Phone: 0121 288 2008

Or write to the address available HERE

Please ensure that you include:

  • Your contact information
  • Address of the property you are renting or commenting on
  • Your landlord
  • MLAS Registration number (if known)

YOUR RIGHTS AS A TENANT

You have rights as a tenant, whether you’re a private individual or a student. For example, landlords MUST put your deposits in a recognised deposit scheme, and will have to pay you back three times your deposit if they fail to do so.

Further information on what to expect as a tenant is available in the Homestamp Guide – READ THIS FIRST 2012 - and you can gain further advice from your local Citizen’s Advice Bureau.

There’s also a range of useful organisations you can contact on our USEFUL LINKS page.